In-house management training

Personalised for your requirements

In-house training and COVID-19

To ensure that firms continue to receive high quality training, we are now delivering our in-house management training through our virtual classroom solution - Mercia Live. Our virtual classrooms provide the same level of interaction and expert knowledge as their face to face equivalent, all delivered in a collaborative and online setting. Mercia continue to monitor the government guidance closely and will be running all training virtually until it is safe to return to venues.

Our in-house training gives a more personal approach to meeting your firm's requirements, and we will work with you to understand the day to day challenges you face. From £1,650 per half day (plus VAT), we will provide everything you need including course speakers, course documentation and bespoke content, all tailored to suit your exact needs. Our training is designed to help you support your people, support your clients and support your practice.

Our team of experts can deliver in-house training on a range of management and business advisory topics:

Recruit and retain the right talent

  • Identify and develop new leaders as part of your practice's internal succession planning
  • Improve your employees' engagement and performance
  • Determining the factors that motivate your team

Delivering service excellence

  • Managing your clients' expectations and adding value 
  • Making the most of client and business development meetings
  • Building your client retention strategy

Motivational management

  • Managing and leading - getting the right balance
  • Managing yourself - personal organisation and planning
  • Understanding different leadership styles and skills

Our Management and Business Advisory trainers

Michael Siviter


Michael is the Head of Management Training. He joined the Mercia consultancy team in 2011. He is a qualified accountant and has worked as a manager and consultant in various businesses, including Rolls Royce and Kaplan Financial. Michael specialises in helping others develop their organisation, people and client management and communication skills using innovative learning methods. He has an energetic and dynamic style and enjoys facilitating learning and reflection. Michael is also a certified NLP coach and practitioner.

John Sharkey

BA (Econ) ACA

John is a senior training consultant within Mercia's Management Training Division and specialises in leadership, management and personal skills training for accountants in practice. He joined the Mercia consultancy team in 1998 and helped build Mercia's Management Training Division into one of the leading providers of management and personal skills training to the accountancy sector. His presentations are renowned for their energy, enthusiasm and practical relevance and for challenging participants to achieve their full potential. 

Sally Hutchings


Sally is a senior training consultant within Mercia’s Management Training Division. Sally joined the team in 1992 and specialises in helping others develop their communication and influencing skills. She is renowned for her ability to develop a strong rapport with her audience, helping them understand more effectively. She has a particular interest in people development and developing client relationships. 

We have partnered with the Mercia in-house team for over 10 years now. Their insight and understanding and how that is then delivered in a meaningful and practical way is second to none and they are constantly supporting us with adapting the design and content of courses to maintain best practice and continue to be forward thinking.

Richard Dickson, HR Director
James Cowper Kreston

Back in 2002 we engaged Mercia to design a bespoke programme of management and leadership training to equip our new and aspiring managers with the knowledge, skills and behaviours they would need to excel in this role.  The programme has been an outstanding success and is still running.  The Mercia team’s understanding of the culture of BHP and of the changing landscape of the accountancy profession have ensured the programme has continued to develop and remained relevant, challenging and engaging throughout this time.

Lisa Leighton, Managing Partner

How could bespoke training work for your firm?

Contact Us