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Don't forget, our support team can assist you, or use our live chat facility. Alternatively, follow the tips below.

  • Correct email?
    If you do not know the email address linked with your account then please contact our support team.

  • Change of email address?
    If you have changed your email address please email us at websitesupport@mercia-group.com with details and we will update your account as long as you are still at the same firm.

  • Email access?
    If you no longer have access to the email account linked with your website user profile, please email us at websitesupport@mercia-group.com.

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How to Guide

Interactive guide on registering for an online account and getting the most out of your Mercia On Demand courses.

How to Guide
What you'll get
View and manage your bookings
Easy access to your software and documents
Access your online training
Manage your firm's details