Effective Communication

Communication is the most important skill in life; therefore, it is important that we do this with clarity and ensure we choose the right channel. Also, we need to understand how and when to adapt the way in which we communicate to best suit the situation.

The content for this course will include topics such as:

  • Methods of communication
  • How to communicate effectively
  • Communication barriers
  • Body language skills
  • Active listening

Please note: This course is included in CPD Digital Plus membership, all other Mercia Members receive a 10% discount

announcement  If you're joining us from the  Republic of Ireland,  book your attendance here

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Skills, Management and Leadership Training for Accountants

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