Professional Skills for Trainees - Year 3

Course outline:

• Preparing to delegate to assign tasks effectively by setting clear expectations and defining desired outcomes. Focusing on when to delegate, how to communicate instructions clearly, and how effective delegation can improve team productivity and individual development.  
• How to review work in a structured and objective way, ensuring quality and accuracy. Focusing on evaluating outcomes against expectations, recognising strengths, and identifying areas for improvement.   
• Delivering constructive feedback using techniques to communicate clearly, professionally, and positively. Finding the balance between recognition and development points, ensuring feedback is specific and actionable.  
• Presenting information with confidence to deliver clear, engaging messages to different audiences. Focusing on structuring your content effectively, ways to enhance your presence, and responding to questions professionally, enabling you to communicate with clarity and impact. 

CPD Hours: 6