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Course outline:
Moving into a people management role requires a new set of skills. This course focuses on understanding different personalities, managing team dynamics, and handling conflict effectively to build a cohesive and productive team.
By exploring individual working styles and motivations, you will learn how to improve collaboration, increase team efficiency, and address challenges with confidence.
Contents
- Leadership qualities
- Understanding your own personality and your team
- Collaboration and motivation
- Team efficiency
- Conflict resolution
CPD Hours 2
Course formats and dates
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What membership gives you
- Access to The Hub to book training and track CPD
- Live streamed, on-demand, eLearning and face-to-face training
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2026 Training Programme
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Already a Mercia member?
This course may be included in your membership at no extra cost.
Log in to the Hub to check availability, book a live event, or access on-demand content