Making the Right Start with Colleagues and Clients

Course outline:

It is vital when starting work that people are aware of the importance of projecting the right image both in the office and when dealing with clients.

This course introduces the principles of good communication both when dealing with people face to face and online.

This course will be highly interactive, comprising a mixture of group discussions and exercises.

Who should take the course

This course is aimed at junior staff in their first year working in a professional environment. It is suitable for both technical and support staff at this level.