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Course outline:
Effective communication is key to building strong relationships across generations. Understanding different communication styles and knowing how to adapt your approach helps reduce misunderstandings and improve collaboration.
This course focuses on communicating clearly, choosing the right communication methods, and adapting your style to suit different people and situations.
Contents
- Communication methods and styles
- Effective communication techniques
- Common communication barriers
- Body language
- Active listening
CPD Hours 2
Course formats and dates
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Already a Mercia member?
This course may be included in your membership at no extra cost.
Log in to the Hub to check availability, book a live event, or access on-demand content