Course outline:
This course is designed to enhance professional communication skills. It provides insights, frameworks, and practical approaches to communicate effectively within a professional environment.
The course will explore how to apply communication principles across verbal, non-verbal, and digital channels, ensuring clarity, professionalism, and ethical standards in all interactions.
Learning Objectives
- How verbal and non-verbal principles impact effective communication
- How and when to use different communication methods and styles for effective results
- Apply best practice for digital communication to ensure clear and professional messaging
- Practice the giving and receiving of feedback to foster growth and development within the workplace.
CPD Hours: 2
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