Course outline:
Emotional intelligence is the ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathise with others, overcome challenges, and defuse conflict.
The content for this course will include topics such as:
- Building stronger relationships
- How to achieve your career and personal goals
- Connecting with your feelings
- Making informed decisions about what matters most to you.
Please note: This course is included in CPD Digital Plus membership, all other Mercia Members receive a 10% discount
CPD Hours: 2
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