Effective Communication and Working with Different Personalities

Course outline:

Team success depends not only on technical expertise but also on the ability to communicate effectively and collaborate with a diverse range of personalities. This course will provide participants with practical strategies to enhance communication skills, build stronger relationships, and adapt to various personality styles.  

Course content will include: - 

• Fundamentals of effective verbal and non-verbal communication 

• Recognising different personality types and communication styles using established frameworks 

• Adapting communication approaches to suit different individuals and contexts 

• Rapport building, trust, and collaboration across diverse teams 

• Strategies to reduce misunderstandings

CPD Hours: 3