Course outline:
Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.
When we communicate effectively, both the sender and receiver feel a sense of fulfilment. This course will help you adapt your communication style to suit.
CPD Hours: 0.5
Course details:
- Upward communication
- Receivers of communication
- Selecting the most appropriate channel
- Communication barriers
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