Communicating Effectively

Course outline:

Effective communication is the process of exchanging ideas, thoughts, opinions, knowledge, and data so that the message is received and understood with clarity and purpose.

When we communicate effectively, both the sender and receiver feel a sense of fulfilment. This course will help you adapt your communication style to suit.

CPD Hours: 0.5

Course details:

  • Upward communication
  • Receivers of communication
  • Selecting the most appropriate channel
  • Communication barriers

Course formats and dates

 

Applicable local taxes and members discounts will be added to your basket on checkout.

Mercia Membership Packages

Sign your firm up to a Mercia Membership to receive exclusive discounts on a wide range of products.

2025 Training Programme

Explore our full list of events in our 2025 Training Programme.