FCA Insurance Intermediaries Manual (FCA - MGI)

Our FCA Insurance Intermediaries Manual provides you with the current and permanent file programmes needed to undertake an FCA client assets (CASS 5) audit engagement for a mortgage or general insurance intermediary, in accordance with the FRC's Client Assets Assurance Standard.

Our FCA Insurance Intermediaries Manual can be browsed online or sections of content or commentary can be downloaded in Microsoft word or PDF. There is also the flexibility to ‘customise’ a download suitable for your engagement. For every new assignment, you will need to navigate to our website to obtain the most up to date version.  

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Manual Details

Content
  • Guidance notes that provide you with essential background knowledge on the scope of FCA regulation of the mortgage and general insurance intermediary sector. They cover the key aspects of the audit and reporting requirements for such businesses, including the FRC's Client Assets Assurance Standard.
  • Example letters, which include engagement terms for a limited company mortgage and general insurance intermediary that sets out the FCA aspects of the engagement and a confirmation letter for firms operating non-statutory trust accounts. Supplementary example management representation letter points are also included.
  • An example CASS 5 audit report.
  • Permanent file documentation to help ensure that permanent files contain adequate specialist information.
  • Current file documentation to enable you to provide the CASS 5 audit report for an FCA mortgage and general insurance intermediary, comprising of planning, completion and work programmes which cover client money, non-statutory trusts, appointed and field representatives and other agents, mandates and sundry areas.
Latest Update

July 2025
The principal technical changes in this update include:

  • Removal of superseded firm categorisations.
  • Changes to the Engagement terms of business to include use of artificial intelligence (AI) and other best practice amendments.

May 2025
The principal technical changes in this update include:

  • The new size criteria for companies.

October 2024
The principal technical changes in this update include:

  • Revisions in accordance with the FRC's Revised Ethical Standard;
  • Update of the guidance notes for the use of RegData for FCA reporting;
  • Removal of content for periods commencing before 15 December 2021 as this is no longer relevant; and
  • Best practice amendments.
Terms & Conditions

Pricing

All prices are subject to VAT. Prices are subject to change on 1 July.

Mercia online manuals are updated regularly by our technical staff and you will be notified of any significant regulatory changes by email. 

Your subscription will automatically auto-renew on anniversary date, you will be notified by email before your subscription expires and offered the option to opt out of auto-renewal.

System Requirements

  • Internet access. 
  • Operating System: Windows, Mac IOS. 
  • Applications: Full version of Microsoft Office or Mac equivalent, PDF Reader.

Technical Queries

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