Leadership in 2024 and Beyond Conference

As the profession continues to change at pace, this conference will cover Leadership in the digital age and successful talent management strategies to maximise productivity when dealing with multi-generational workforces.

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Full conference agenda

Wayne Clarke, Global Growth Institute

Our first session will look at the 12 key elements of how to be a world class manager and how to create a world class team. 

Key Objectives: 

  • Core Management Skills: Outline essential management skills including goal setting, time management, and effective communication. 
  • Goal Alignment and Motivation: Discuss how to align team goals with organisational objectives and motivate team members.
  • Appraisals and Time Management: Share best practices for impactful appraisals and prioritising high-value activities. 
  • Communication and Meetings: Highlight strategies to improve organisational communication and meeting efficiency. 
  • Customer Engagement: Teach methods for understanding and enhancing customer experiences with a focus on empathy and market trends.
  • Team Development and Strategic Leadership: Explore building effective teams, personal and team development, and aligning with senior leadership strategies.

Wayne Clarke, Global Growth Institute

Our second session will explore how to drive commercial success by establishing a quality culture. 

Key objectives:

  • Transformation Framework: Introduce a simple and effective approach to transform organisational culture, ensuring measurable outcomes and engagement at all staff levels.
  • Management Insights: Share insights from research conducted with CEOs and managers worldwide to offer a comprehensive view on effective management practices.
  • Key Management Areas: Discuss critical areas such as strategy, communication, personal growth, client relations, and leadership, emphasising their impact on creating a positive work culture. 
  • Engagement and Growth: Talk about the importance of employee engagement at every level, understanding financial operations, and strategies for retention. 
  • Vision and Leadership: Emphasise the significance of a clear and exciting company vision for successful leadership.

Bob Bannister, iManage Performance

In the era of artificial intelligence (AI), cultivating uniquely human skills like empathy, emotional intelligence, creativity, and effective communication will be critical for personal and professional success. This workshop explores strategies for enhancing interpersonal abilities and harnessing the synergy between human ingenuity and AI capabilities. 

Participants will learn techniques for developing strong relationships, resolving conflicts and inspiring teams. They'll also gain insights into the evolving role of leadership and the key attributes future leaders must embrace, such as adaptability and the ability to guide others through an increasingly complex, technology-driven world. By the end, attendees will have a deeper understanding of how to thrive by capitalising on the distinct human advantage in the age of AI.

Phil Alexander, Trainer & Consultant

Understanding Transactional Analysis can significantly improve interpersonal relationships, personal wellbeing and business performance. Developed by psychiatrist Eric Byrne, Transactional Analysis (TA) originally helped analyse and improve individual’s (e.g. manager’s) human relationships and communication skills. 

Today there seems to be a growing skills gap in some individuals’ ability to communicate at a human ‘people’ level. They can often fail to bring employees or customers with them - despite being technically competent. Human interactions are critical when managing staff and winning and retaining customers. 

For companies thinking about 2024 and beyond, effective human interactions can be the difference between compliance (mediocre business performance) and commitment (exceptional performance). Colleagues and customer relationships will become healthier and more productive. 

Sarah Whale, Profit Impact Ltd

This session will cover:

  • Get clarity on what social impact might mean for your business.
  • Be inspired by examples of social impact in other businesses.
  • Leave with an actionable next step to get social.

Conference speakers

Wayne Clarke is the founder of the World Class Manager™ platform, which has trained over 35,000 managers across 30 countries. His insight is sought by leaders from Fortune/ FTSE 100 companies to governments and NGOs, advising more than 800 CEOs globally. 

Wayne is passionate about the positive impact of management on employees, customers, shareholders and society. His team at The Global Growth Institute are based in the UK, Netherlands, Turkey, Bahrain and Mongolia. 

Wayne is author of a new book sharing lessons and stories from his more than two decades improving company performance through great people engagement – How to be a World Class Manager: Skills and Insights for Unleashing Your Leadership Potential (March 2023). The book harnesses the exclusive data from over 15,000 managers across the world. 

In 2011 Wayne was made an Ambassador for JCI at the United Nations. Previous recipients of this honour include the past UN Secretary General Mr Ban Ki Moon. Wayne is a visiting lecturer at Bayes Business School and The University of Kent and has been recognised as a Top 25 Most Influential Thinker for five years by HR Magazine. 

He began his career at Arthur Andersen/ Deloitte and went on to lead employee engagement for BDO, the fifth largest accounting network. He subsequently ran the advisory arm of Best Companies, producer of The Sunday Times Best Companies to Work For list

With four decades of experience driving growth and innovation, Bob Bannister is a veteran business leader. As founder and Managing Director of iManage Performance Ltd., Bob provides strategic oversight and hands-on leadership in business development, consulting, training and coaching.

Bob began his career as an engineer, completing an apprenticeship and working with leading manufacturers like Qualcast, DuPont and Philips. He later served as Senior Consultant at a specialist procurement consultancy before founding the training consultancy iManage. As a mature student, Bob earned an MBA from the University of Brighton - a pivotal moment that catalysed his entrepreneurial journey. 

Even while managing a thriving company, Bob remains deeply involved in service delivery and client relationships. His enduring enthusiasm for learning shines through in his work. 

Beyond the office, you may find Bob racing to the podium in amateur circuits or laying down bass lines with his bandmates. In his empty nest years, he brings a wealth of experience, energy and wisdom to every endeavour. Though decades into his career, Bob tackles each day with youthful exuberance, continuing to grow his business and himself.


Phil has been actively involved in training for over 35 years as a Trainer, Manager and Consultant. He has worked in the UK and abroad and has a demonstrable track record of success in the public and private sectors. As well as having a Masters Degree in Education and Charter Institute of Personnel & Development qualified, Phil has worked with some of the UK’s most prestigious Business Schools over the years, including Ashridge and Roffey Park. Phil is married to Dee and has two children, Kelly and Noel. Phil enjoys Golf and DIY when not working and is a keen believer in people and their potential to succeed.


Sarah is a Fellow of the ACCA with broad financial leadership experience across corporates, start-ups and scale-ups. Frustrated by short-term financial decision-making in business Sarah founded B Corp-certified Profit Impact which brings together people, planet and profit. She is a trained B Leader and holds the Cambridge Institute Certificate in Sustainable Finance.

Sarah believes business is more rewarding when you dare to look beyond money. That every penny earned creates a cost – to someone or something somewhere. And that a company’s awareness of its social and environmental impact means just as much as its financial gain.


One Day Conference
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