New Managers' Conference

For new and aspiring managers in accountancy practices

The New Managers' Conference is for recently promoted managers or those who have been in the role for less than two years. The conference will help delegates improve their current skill set and focus their attention on the non-technical aspects of their role. 

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Full conference agenda

Louise Conner, Mercia Group Ltd

The road to success, for some of us can seem like a long one, and some days we may feel like we are losing touch of how we got to where we are. Being a great manager involves leading the way for others to follow in our footsteps.

This session will include topics such as:-

  • Celebrating success
  • Self-belief strategies
  • Tips on how to achieve your goals
  • Overcoming your inner imposter
  • Successful leadership

Thomas Hewitt, Wilmington PLC

This session will give you increased confidence in having conversations with colleagues and clients that make you anxious. You will learn about why courageous conversations are important, why you should have them as soon as possible, and how to prepare for a conversation you would rather not have. You will also get some tips on managing your emotions, and coping with those of others.

Phil Alexander

This session will cover:

  • The evolving “business role” of an accountant
  • The advanced skills required for winning and keeping those valuable customers
  • A paradigm shift for you, your team and the client?
  • Top tip/s for engaging new customers

Louise Conner, Mercia Group Ltd

Change can be a challenge in itself, and we all respond differently to change. It is important for you and your team to be able to recognise that change is an important part of any organisation’s success. Many employers are facing common obstacles within the return to work process post-pandemic.

This session will focus on topics such as:

  • Key drivers of change
  • Coping with the challenges of change
  • Understanding fears of change
  • Change management
  • Tips to allow yourself and others to thrive

Alan Kennedy

Will use all of his experience to help you build your brand covering the who, where, how and what of brand building for new managers.

In this session we will get the perspective from an accountant that is new to their role as manager. Many of you may find this relatable, as they will share the story of their journey so far, elaborating on the highs and the lows, the challenges they have faced and overcome, along with sharing stories of their successes.

Conference speakers

Louise Connor

Louise Conner is Mercia’s Management and Skills Trainer.

She has worked in the financial services industry for twenty-two years, eighteen of which have been within the Learning and Development arena.

This experience has allowed Louise to perfect her motivational coaching model. She has a diverse range of courses, focusing on transferable skills within the workplace.

Louise always aims to make her courses as interactive as possible to keep them fun and engaging. Her passion lies within training, and she always gets great job satisfaction from seeing people grow and develop along their career paths.



Thom Hewitt is Wilmington PLC’s Learning and Development Manager. He has been a trainer for over a decade in a diverse range of industries including hospitality, retail, and risk and compliance. He specialises in sales and leadership training and associated skills such as presenting, personal development and difficult conversations. He has an informal training style, believing that people learn better and are more prepared to have their thinking challenged when they are relaxed and enjoying the experience.



Phil has been actively involved in training for over 35 years as a Trainer, Manager and Consultant. He has worked in the UK and abroad and has a demonstrable track record of success in the public and private sectors. As well as having a Masters Degree in Education and Charter Institute of Personnel & Development qualified, Phil has worked with some of the UK’s most prestigious Business Schools over the years, including Ashridge and Roffey Park. Phil is married to Dee and has two children, Kelly and Noel. Phil enjoys Golf and DIY when not working and is a keen believer in people and their potential to succeed.



Alan Kennedy is a very experienced retired Chartered Accountant. He trained with a top 20 firm of accountants, was a tax consultant with KPMG and then built 2 accountancy practices, a financial services business and was head of Sales for an accountancy training business. Along the way he also qualified as an IFA and part qualified as an insolvency practitioner.  He now runs a business brokerage and mentors accountants and turnarounds.


One Day Conference
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