Professional Skills- Managing Others

This highly interactive course explores the qualities of a good senior and equips participants with the skills they will need through a mixture of group discussions, exercises and role plays.

This course will cover:

  • Acting as a role model and mentor for junior colleagues
  • What makes an effective briefing
  • Delegation and feedback
  • Working as part of a team
  • Handling difficult situations with colleagues and clients

Who should take the course

This course is aimed at staff that have been working for 3 - 4 years and are starting to take responsibility for more junior colleagues. They will also have increasing exposure to clients and have to deal with a variety of situations.

Practical Workshop
Group of people sat in a room watching a man present stood up
Flexible solutions

We offer a range of solutions to meet your training needs. To discuss your memberships or bespoke packages needs contact us on 0330 058 7141 or email us.

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