Professional Skills- Managing Others
This highly interactive course explores the qualities of a good senior and equips participants with the skills they will need through a mixture of group discussions, exercises and role plays.
This course will cover:
- Acting as a role model and mentor for junior colleagues
- What makes an effective briefing
- Delegation and feedback
- Working as part of a team
- Handling difficult situations with colleagues and clients
Who should take the course
This course is aimed at staff that have been working for 3 - 4 years and are starting to take responsibility for more junior colleagues. They will also have increasing exposure to clients and have to deal with a variety of situations.
New credit option for 2019
Our training courses credits could provide a more flexible payment option. Call 0116 258 1200 to find out more or visit our credits page.