Marketing Administrator (Maternity Cover)

Are you an aspiring marketing specialist who is looking for a role in which you can learn how to implement data-driven marketing strategies, manage and lead on marketing technology, data & analytics including data quality and reporting and database management, and create, implement and maintain, robust marketing processes and procedures?

A bit about us:

Mercia Group is one of the leading providers of training and support services to the UK accountancy profession, working with over 8000 firms nationwide.

It is a key part of Wilmington plc, an FTSE listed business that owns a unique and powerful combination of compliance solutions across Information & Data and Training & Education. The core purpose of all of Wilmington’s brands is to help our customers to the right business in the right way.

We know how critical our employees are to us achieving success, so we make sure we recruit great people to help us to maintain the trust of our customers and develop new, innovative products.


Main Purpose of Role

Working as part of our fantastic Mercia Marketing team you will be responsible for the following areas;

  • Manage technical aspects of key marketing systems such as marketing automation (Marketo) and CRM (Salesforce) used to generate, distribute, and report on leads.
  • You will lead on all marketing technology, you will evaluate current and prospective software to streamline the process and improve performance/efficiency across all departments
  • Establish and maintain scalable processes that ensure best practices in campaign and lead management
  • Create and maintain metrics reports on marketing and sales activities and effectiveness and business impact
  • Monitor campaigns to optimise performance based on industry best practices
  • Provide recommendations that enhance future campaign performance and measurements
  • Develop robust KPIs and dashboards for marketing performance monitoring
  • Produce and maintain metrics reports on marketing campaigns and sales activities and their effectiveness
  • Evaluate new technologies and add-on applications to improve and optimise marketing team performance
  • You will ensure end-to-end marketing processes are documented with a relevant owner and governance is in place to ensure these are communicated and followed by all colleague
  • You will lead on and ensure that all individuals across the business are aware of the importance of data quality and aware of the steps they need to take to continually maintain and improve client data
  • Manage and drive enhancements to our core marketing technology stack – explore new product enhancements, integration with existing workflows, etc.
  • Create and refine automated nurturing email campaigns. Acting as the lead and super-user for marketing automation (Marketo)

If you have some marketing experience or a marketing related degree and you're looking for a role in which you can continue your career and learn a different side of marketing, why not hit apply and see where it takes you.


Skills and Experience Required

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...

We know it’s not a skill, but the successful candidate must have permission to work in the role’s location by the start of their employment.


You will also need;

  • Excellent data management and reporting skills
  • Exceptional communication skills (both verbal and written skills)
  • Ability to organise and prioritise multiple tasks and projects


  • Previous experience in Marketing Operations position or similar data & technology role
  • Familiarity with Umbraco or other similar content management systems
  • Previous experience with Marketing Automation platforms such as Marketo and CRM platforms such as Salesforce would be an advantage
  • Experience with other aspects of marketing is an advantage


You need to be the kind of person who…

  • Has a passionate for marketing
  • Likes to evolve and learn - as the technology develops and trends change you should be able to pivot to stay ahead
  • Is a creative question-asker and a solution-finder
  • You will be flexible and able to manage a diverse workload
  • Enjoys a challenge – we work hard, and it can be a steep learning curve
  • Has an excellent eye for detail
  • Has the ability to work independently and as part of a team
Apply Here