Field Account Executive / Manager (Ireland)

We are looking for a Field Account Executive or Manager based in Ireland. This role require you to be proactive in contacting your regional (Ireland and UK) client base in response to our marketing activities, provide them with advice and guidance, and protect and grow their relationship and spend with our business.

You will be part of a team that is driven to achieve high levels of client retention and new client acquisition, predominantly through cross-selling to our existing client base. You will also be responsible for the renewals that sit in your territory and will be allocated several clients on this basis.

You will also work closely with the Ireland Managing Director and the team to build strong client relationships.


A bit about us:

Mercia Group is one of the leading providers of training and support services to the UK accountancy profession, working with over 8000 firms nationwide.

It is a key part of Wilmington plc, an FTSE listed business that owns a unique and powerful combination of compliance solutions across Information & Data and Training & Education. The core purpose of all of Wilmington’s brands is to help our customers to the right business in the right way.

We know how critical our employees are to us achieving success, so we make sure we recruit great people to help us to maintain the trust of our customers and develop new, innovative products.


This role will involve:

  • Achieving budgeted sales that contribute towards growth; track progress against targets and propose remedial actions if targets are not being met
  • Generating a robust pipeline of new client business opportunities by targeting prospective new clients; work with marketing and sales departments to develop marketing strategies that support this approach
  • Ensuring efficient and effective operating standards for sales administration, planning and reporting systems, managing the sales process from prospecting to negotiation
  • Providing professionally presented proposals, presentations and other documentation that meets client requirements
  • Developing greater working relationships with professional accountancy bodies with a view to partnership in course and product areas
  • Working with in-house team and marketing and sales departments to ensure consistency of processes

You will be expected to manage your time and workload to meet activity targets within your regional territory. You will need to be efficient at journey planning once we return to face to face meetings with clients but equally able to engage via digital meeting software such as Zoom and MS Teams. There is an element of tele-sales in this role also. You will be required to keep excellent CRM records of client contact and proposal delivery


Skills and Experience:

We always support colleagues to develop their skills but to be successful in this job you really do need to already be able to tick most of these boxes...


Skills needed for this role:

  • Skilled at all sales engagement with professional services industries
  • Advanced verbal communication skills (including relating to all kinds of people, building effective relationships, using diplomacy and tact)
  • Good written communication skills
  • Proficient user of IT: Salesforce, word, excel and outlook
  • Ability to build rapport, set and agree on actions, follow up, influence, provide written quotes/proposals, close an opportunity with a customer and/or prospect
  • Planning – setting objectives and goals, evaluating results, anticipating and adjusting for problems and roadblocks
  • Self-motivation
  • Effective team player – builds positive relationships with managers, peers and colleagues
  • Solution selling in a business to a business environment


Skills that are desired:

  • Experience within the Accountancy sector


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