Meet the team

We have experienced lecturers and technical consultants, a dedicated administration team and an innovative design and marketing support team. And all these teams wouldn't be able to function without our small but valuable accounts and IT teams.

Directors

Victoria Kelly

Managing Director

Brendan Howard

Managing Director (Ireland)

Amir Hussain

Sales & Marketing Director

Emily Ellison

Technical Services Director

Lynn Radose

Product Director

Tony Howell

Client Success & Operations Director

Technical Services

Emily Ellison

Technical Services Director

Louise Conner

Management & Skills Trainer

Helen Knight

Tax Senior Manager

James Hurst

Technical Lecturer & Consultant

Mark Morton

Technical Lecturer & Consultant

Nicola Holcombe

Tax Content Writer & Presenter

Norman Allison

Technical Lecturer & Consultant

Pat Nown

Technical Lecturer & Consultant

Stephanie Cartledge

Tax Trainer & Consultant

Jenny Faulkner

Head of Audit, Accounting & Compliance

Gemma Archer

A&A and Compliance Senior Manager

Roger Allum

Technical Consultant

Ross Haydock

Technical Consultant

Lee Eagling

A&A and Compliance Senior Manager

Andy Holton

Technical Lecturer & Consultant

Gavin Leake

Technical Lecturer & Consultant

Janette Mann

A&A and Compliance Lecturer & Consultant

Kathryn Burns

Technical Lecturer & Consultant

Phil Frost

Technical Lecturer & Consultant

Alun Edwards

A&A and Compliance Senior Manager

Cathy French

Technical Lecturer & Consultant

Claire Searle

Technical Lecturer & Consultant

Jonathan Eddy

Technical Lecturer & Consultant

Jonathan McGee

Technical Lecturer & Consultant

Matthew Messruther

Technical Lecturer & Consultant

Sardul Kafle

Technical Lecturer & Consultant

Zain Talaat

Technical Lecturer & Consultant

Jo Gregory

A&A and Compliance Senior Manager

Aamar Hussain

Technical Consultant/Author

Chris Turner

Technical Consultant/ Author (Audit)

Liz Hill

Manuals/CMS Executive

Nicola Groves

A&A and Compliance Senior Manager

Bernard Ogabo

Audit and Accounting Trainer – Student and Workshops

Danielle Finch

Technical Lecturer & Consultant

Natalie Curran

Technical Lecturer & Consultant

Sally Hutchings

Technical Lecturer & Consultant

Client Success & Operations

Tony Howell

Client Success & Operations Director

Michelle Syson

Head of Client Success & Operations Performance

Georgia Robertson

Event Operations Manager

Sarah-Jane Rossi

Event Operations Executive

Julia Bradley

Client Service Delivery Manager

Alice Milne

Client Relationship Manager

Sara Collins

Client Relationship Manager

Leigh Cullen

Client Relationship Manager

Kathryn Lubkowski

Client Relationship Executive

Lucy Mumford

In-House & Consultancy Executive

Ana Magalhães

In-House & Consultancy Administrator

Nicola Wilson

Client Relationship & In-House Executive

Jess Perritt

In-House & Consultancy Lead Executive

Kirsty Holdcroft

In-House & Consultancy Lead Executive

Anna-Maria Hamvas-Berdanne

In-House & Consultancy Executive

Amanda De-Gol

In-House & Consultancy Coordinator

Sue Jobling

In-House & Consultancy Administrator

Alice Gunn

Course Operations & Customer Services Senior Manager

Jade Rice

Customer Service Operations Manager

Carol Quew

Customer Service Executive

Andrew Gray

Customer Service Systems Advisor

Bethany Bryce

Customer Service Administrator

Charlotte Goudge

Client Services Administrator

Jess Dobson

Customer Service Administrator

Judith Carey

Customer Service Administrator

Katherine Stacey

Customer Service Administrator

Robert Porter

Customer Service Administrator

Thea Sta. Maria

Customer Service Administrator

Lucy Boundy

Digital Training Coordinator

Jane Purple

Digital Training Administrator

Dale Palmer

Course Operations Manager

Asha Matyja-Zal

Student Monitoring Executive

Jayne West

Course Production Administrator

Eleanor Magnor

Course Operations Executive

Rebecca Booth

Course Operations Executive

Victoria Philpott

Course Operations Executive

Heena Chauhan

Course Operations Coordinator

Hemisha Raval

Course Operations Coordinator

Jill Hammond

Course Operations Administrator

Michele Trickett

Course Operations Administrator

Parveen Gill

Course Operations Administrator

Tracey Winters

Marketing Services Operations Manager

Sarah Maguire

Marketing Services Senior Advisor

Marie Hunt

Marketing Services Advisor

Tanya Steenson

Marketing Services Advisor

Sales and Marketing

Amir Hussain

Sales & Marketing Director

Alistair McGiffen

Head of Sales

Hannah Howe

Key Accounts Director

Colette Simpson

Key Account Manager

Marion Goddard

Key Account Manager

Claire Bennett

Field Account Manager

Jennifer Patrick

Field Account Manager

Samuel Hill

Field Account Manager

Liam Orviss

TeleSales Manager

Dominic Hynard

Account Executive

Paul Hollis

Account Executive

Sash Bandaranayake

Account Executive

Matthew Williams

Business Development Executive

Nicola Hudson

Business Development Executive

Phoebe Robinson

Business Development Executive

Roy Daniel

Business Development Executive

Pete McGrath

Head of Marketing

Polly Jones

Marketing Manager

Ashleigh Cullen

Digital Marketing Executive

Catherine Derwent

Digital Marketing Executive

Hollie Hemsworth

Digital Marketing Executive

Rebecca Thompson

Marketing Operations Specialist

Daniel Wells

Commercial Trainee

Clare Litchfield

Graphic Design Team Manager

Jimmy Atter

Multimedia Graphic Designer

Nilesh Parmar

Multimedia Graphic Designer

Melanie Johnson

Graphic Designer

Product

Lynn Radose

Product Director

Dale Hawkins

Digital Platforms and Innovations Manager

Paul Robbins

Digital Learning Lead

Hamish McLean

Digital Learning Developer

Jo Daly

Digital Learning Developer

Olivia Macron

Digital Learning Developer

Sam Kelsey

Digital Training Executive

John Johnston

Course Production Executive

Alexander Gilmore

Course Production Coordinator

Kay Sanders

Product Manager - Training and Marketing Services

Bethany Howe

Copywriter

Tim Evershed

Copywriter

Our Support Teams

Debbie Blake

Personal Assistant

Adam Fitzjohn

Data and Reporting Manager

Tracey King

Divisional Financial Controller

Aadil Ghumra

Management Accountant

Bali Brar

Senior Management Accountant

Marie Paterson

Accounts Executive

Helen Loomes

Accounts Administrator

You're too kind

Virtual classroom is an ideal alternative to face to face seminar. I like it!

Gopal Manan
Shah & Co (Accountants) Ltd

Very friendly and informative speaker. Really enjoyed it!

Joanne Walton
Advance Accountancy

Mercia have carried out our annual compliance review since self-review was introduced by ICAI as it was then known. They provide us with the objective assessment we wanted from the outset with timely and constructive comment when it is merited. We are confident that by meeting their exacting standards we will be well placed when our compliance visit comes again! Equally important to us is the ongoing support which is readily available when those tricky issues arise. For a professional, constructive and consistent compliance service we can recommend Mercia.

Peter Kelly
MTS Chartered Accounts