Meet the team

We have experienced lecturers and technical consultants, a dedicated administration team and an innovative design and marketing support team. And all these teams wouldn't be able to function without our small but valuable accounts and IT teams.

Directors

Victoria Kelly

Managing Director

Amir Hussain

Sales & Marketing Director

Tony Howell

Client Success & Operations Director

Emily Ellison

Technical Services Director

Brendan Howard

Managing Director (Ireland)

Lynn Radose

Product Director

Product

Lynn Radose

Product Director

Kay Sanders

Product Manager - Training

Debra Lowndes

Product Manager - Marketing Services

Bethany Howe

Copywriter

Tim Evershed

Copywriter

Clare Litchfield

Graphic Design Team Manager

Nilesh Parmar

Multimedia Graphic Designer

Jimmy Atter

Multimedia Graphic Designer

Melanie Johnson

Graphic Designer

Sales and Marketing

Amir Hussain

Sales & Marketing Director

Alistair McGiffen

Head of Sales

Hannah Howe

Senior Key Account Manager

Marion Goddard

Key Account Manager

Samuel Hill

Field Account Manager

Lee Hadwin

Field Account Manager

Colette Simpson

Field Account Manager

Jennifer Patrick

Field Account Manager

Liam Orviss

TeleSales Manager

Dominic Hynard

Account Executive

Claire Bennett

Account Executive

Roy Daniel

Business Development Executive

Beth Coates

Business Development Executive

Nicola Hudson

Business Development Executive

Sash Bandaranayake

Business Development Executive

Lewis Marriott

Sales Administrator

Pete McGrath

Head of Marketing

Polly Jones

Content Marketing Manager

Helen Lee

Digital Marketing Executive

Jakub Gryta

Digital Marketing Executive

James Heywood

SEO Specialist

Rebecca Thompson

Marketing Operations Specialist

Ashleigh Cullen

Digital Marketing Assistant

Client Success & Operations

Tony Howell

Client Success & Operations Director

Michelle Bruce

Head of Client Success & Operations Performance

John Ellis

Student Services Manager

Asha Matyja-Zal

Student Monitoring Coordinator

Tracey Winters

Marketing Services Operations Manager

Hollie Hemsworth

Marketing Services Advisor

Marie Hunt

Marketing Services Advisor

Sarah Maguire

Marketing Services Advisor

Tanya Steenson

Marketing Services Advisor

Natalie Bliss

Head of Course Operations & Client Relationships

Leigh Cullen

Client Relationship Manager

Alice Milne

Client Relationship Manager

Danielle Boa

Client Relationship Operations Manager

Eleanor Magnor

Client Relationship Executive

Kirsty Holdcroft

Client Relationship Executive

Rebecca Booth

Client Relationship Executive

Sara Collins

Client Relationship Executive

Amanda De-Gol

Client Relationship Administrator

Josh Mead

Client Relationship Administrator

Sue Jobling

Client Relationship Administrator

Ruth Atterbury

Conferences & Management Training Manager

Dale Palmer

Course Operations Manager

John Johnston

Course Production Executive

Jo Daly

Course Production Coordinator

Jayne West

Course Production Administrator

Sam Kelsey

Digital Training Executive

Carol Quew

Digital Training Coordinator

Jane Purple

Digital Training Administrator

Victoria Philpott

Course Operations Coordinator

Georgia Robertson

Course Operations Executive

Emer Freeman

Course Operations Administrator

Emily Sarjant

Course Operations Administrator

Jill Hammond

Course Operations Administrator

Keira White

Course Operations Administrator

Alice Gunn

Customer Service Operations Manager

Andrew Grey

Customer Service Systems Advisor

Jade Rice

Customer Service Executive

Abbi Staples

Customer Service Administrator

Bethany King

Customer Service Administrator

Heena Chauhan

Customer Service Administrator

Jake Brett

Customer Service Administrator

Jess Perritt

Customer Service Administrator

Robert Porter

Customer Service Administrator

Sarah-Jane Rossi

Customer Service Administrator

Technical Services

Emily Ellison

Technical Services Director

Louise Conner

Management & Skills Trainer

Julia Clarke

Head of Tax

Mark Morton

Technical Lecturer & Consultant

Pat Nown

Technical Lecturer & Consultant

Kaye Davis

Technical Lecturer & Consultant

Norman Allison

Technical Lecturer & Consultant

Andy Holton

Team Lead - Manuals (Audit & Compliance)

Chris Turner

Technical Consultant/ Author (Audit)

Jo Gregory

Technical Consultant/ Author (Audit)

David Norris

Head of A&A & Compliance

Jenny Faulkner

Team Lead - A&A Compliance Reviews & Technical Queries

Lee Eagling

Technical Lecturer & Consultant

Alun Edwards

Technical Lecturer & Consultant

Bisma Khan

Technical Lecturer & Consultant

Cathy French

Technical Lecturer & Consultant

Liaqat Mir

Technical Lecturer & Consultant

Jo Parker

Technical Lecturer & Consultant

Claire Searle

Technical Lecturer & Consultant

Jonathan Eddy

Technical Lecturer & Consultant

David Southern

Technical Lecturer & Consultant

Jonathan McGee

Technical Lecturer & Consultant

Kathryn Burns

Technical Lecturer & Consultant

Gemma Archer

Technical Lecturer & Consultant

Phil Frost

Technical Lecturer & Consultant

Sardul Kafle

Technical Lecturer & Consultant

Brendan Howard

Managing Director (Ireland)

Nicola Groves

Team Lead – A&A Lecturing

Sally Hutchings

Technical Lecturer & Consultant

Danielle Finch

Technical Lecturer & Consultant

Karina Johnston

Manuals/CMS Operations Manager

Liz Hill

Manuals/CMS Executive

Helen M. Knight

Tax Content Writer and Presenter

Our Support Teams

Debbie Blake

Personal Assistant

Adam Fitzjohn

Data and Reporting Manager

Tracey King

Divisional Financial Controller

Marie Paterson

Accounts Executive

Helen Loomes

Accounts Administrator

You're too kind

During the past 18 years I have found Mercia Ireland very easy to work with and always very quick to respond to any questions. Throughout the years and through many regulatory changes I have chosen Mercia to work with because they were real people who listened to what we needed, and always gave pragmatic answers whilst remaining fully compliant. If you do the same, you will not be disappointed. I thoroughly recommend Mercia Ireland to anyone who is looking for professional and knowledgeable support.

Des McCann
Cooney Carey

I enjoyed attending the course in this way. The speaker was very good and kept my attention for the whole course.

Sarah Devlin FCA
Sum It Accounts Ltd

Mercia have carried out our annual compliance review since self-review was introduced by ICAI as it was then known. They provide us with the objective assessment we wanted from the outset with timely and constructive comment when it is merited. We are confident that by meeting their exacting standards we will be well placed when our compliance visit comes again! Equally important to us is the ongoing support which is readily available when those tricky issues arise. For a professional, constructive and consistent compliance service we can recommend Mercia.

Peter Kelly
MTS Chartered Accounts