Meet the team

We have experienced lecturers and technical consultants, a dedicated administration team and an innovative design and marketing support team. And all these teams wouldn't be able to function without our small but valuable accounts and IT teams.

Directors

Victoria Kelly

Managing Director

Amir Hussain

Sales & Marketing Director

Tony Howell

Client Success & Operations Director

Emily Ellison

Technical Services Director

Brendan Howard

Managing Director (Ireland)

Product

Kay Sanders

Product Manager - Training

Debra Lowndes

Product Manager - Marketing Services

Clare Litchfield

Graphic Design Team Manager

Nilesh Parmar

Multimedia Graphic Designer

Jimmy Atter

Multimedia Graphic Designer

Melanie Johnson

Graphic Designer

Bethany Howe

Copywriter

Tim Evershed

Copywriter

Sales and Marketing

Amir Hussain

Sales & Marketing Director

Alistair McGiffen

Head of Sales

Hannah Howe

Senior Key Account Manager

Samuel Hill

Field Account Manager

Lee Hadwin

Field Account Manager

Colette Simpson

Field Account Manager

Liam Orviss

TeleSales Manager

Dominic Hynard

Account Executive

Claire Hill

Account Executive

Roy Daniel

Business Development Executive

Beth Coates

Business Development Executive

Nicola Hudson

Business Development Executive

Lewis Marriott

Sales Administrator

Pete McGrath

Head of Marketing

Polly Jones

Content Marketing Manager

Helen Lee

Digital Marketing Executive

Jakub Gryta

Digital Marketing Executive

James Heywood

SEO Specialist

Rebecca Thompson

Marketing Operations Specialist

Ashleigh Cullen

Digital Marketing Assistant

Client Success & Operations

Tony Howell

Client Success & Operations Director

Michelle Bruce

Training Operations Manager

John Ellis

Student Services Manager

Asha Matyja-Zal

Student Monitoring Co-ordinator

Tracey Winters

Marketing Services Operations Manager

Hollie Hemsworth

Marketing Services Adviser

Sarah Maguire

Marketing Services Adviser

Natalie Bliss

Client Success Operations Manager

Jennifer Patrick

Client Success Operations Assistant Manager

Leigh Cullen

Client Relationship Manager

Danielle Boa

Client Relationship Manager

Alice Milne

Client Relationship Executive

Eleanor Magnor

Client Relationship Executive

Jake Brett

Client Relationship Executive

Amanda De-Gol

Client Relationship Administrator

Josh Mead

Client Relationship Administrator

Ruth Atterbury

Conferences & Management Training Manager

John Johnston

Course Production Executive

Jo Daly

Course Production Coordinator

Jayne West

Course Production Administrator

Sam Kelsey

Digital Training Executive

Carol Quew

Digital Training Coordinator

Jane Purple

Digital Training Administrator

Jemima Parr

Course Operations Executive

Dale Palmer

Course Operations Executive

Georgia Robertson

Course Operations Coordinator

Keira White

Course Operations Administrator

Jill Hammond

Course Operations Administrator

Emer Freeman

Course Operations Administrator

Alice Gunn

Head of Client Success

Alex Bowden

Clients Service Administrator

Sue Mudge

Client Service Administrator

Marie Hunt

Client Service Administrator

Jade Rice

Client Service Administrator

Robert Porter

Client Service Administrator

Heena Chauhan

Team Support

Abbi Staples

Team Support

Technical Services

Emily Ellison

Technical Services Director

David Norris

Head of A&A & Compliance

Andrew Paul

Team Lead - A&A Compliance Lecturing

Phil Frost

Technical Lecturer & Consultant

Nicola Groves

Technical Lecturer & Consultant

Sally Hutchings

Technical Lecturer & Consultant

Jenny Faulkner

Team Lead - A&A Compliance Reviews & Technical Queries

Lee Eagling

Technical Consultant

Alun Edwards

Technical Consultant

Cathy French

Technical Consultant

Liaqat Mir

Technical Consultant

Jo Parker

Technical Consultant

Ian Pickering

Technical Consultant

Clare Searle

Technical Consultant

Jonathan Eddy

Technical Consultant

David Southern

Technical Consultant

Jonathan McGee

Technical Consultant

Kathryn Burns

Technical Consultant

Gemma Archer

Technical Consultant

Andy Holton

Team Lead - Manuals (Audit & Compliance)

Chris Turner

Technical Consultant/ Author (Audit)

Jo Gregory

Technical Consultant/ Author (Audit)

Mark Morton

Technical Lecturer & Consultant

Emma Gilbert‑Smith

Technical Lecturer & Consultant

Pat Nown

Technical Lecturer & Consultant

Norman Allison

Technical Lecturer & Consultant

Kaye Davis

Technical Lecturer & Consultant

Karina Johnston

Manuals/CMS Operations Manager

Liz Hill

Manuals/CMS Executive

Our Support Teams

David Hirst

Business Technology Development Manager

Doris Vargas

Systems Analyst

Tecwyn Hughes

Database Co-ordinator

Tyler Symons

Business Technology & Website Support Assistant

Adam Fitzjohn

Data and Reporting Manager

Andrew Grey

Business Operations Assistant

Tracey King

Divisional Financial Controller

Marie Paterson

Accounts Executive

Rosemary Sykes

Management Accountant

Helen Loomes

Accounts Administrator

You're too kind

Virtual classroom is an ideal alternative to face to face seminar. I like it!

Gopal Manan
Shah & Co (Accountants) Ltd

During the past 18 years I have found Mercia Ireland very easy to work with and always very quick to respond to any questions. Throughout the years and through many regulatory changes I have chosen Mercia to work with because they were real people who listened to what we needed, and always gave pragmatic answers whilst remaining fully compliant. If you do the same, you will not be disappointed. I thoroughly recommend Mercia Ireland to anyone who is looking for professional and knowledgeable support.

Des McCann
Cooney Carey

One of the best audit courses I have attended

Noel Parry
Noel G Parry & Co